Why is ERP training important?

After investing a great deal of time and money in implementing your ERP solution, it is time to ensure that your employees understand how to best use it to make the most of that investment. By training your employees in your ERP system, you are setting your organisation for success, as your employees will be better placed to do their job.

Enterprise Resource Planning (ERP) is one of the most used business models across various industries and verticals. It is a before and after for many companies, and its implementation has changed how companies operate and even more on today’s normality of remote working after Corona.

One of the main reasons for the failure of an ERP implementation is the lack of or insufficient training. An ERP implementation requires trained users. Users that can use the system and will not be pulling off resources from other teams (support, etc.) are set with the ability to resolve problems that may arise.

After investing a great deal of time and money in implementing your ERP solution, it is time to ensure that your employees understand how to best use it to make the most of that investment. By training your employees in your ERP system, you are setting your organisation for success, as your employees will be better placed to do their job.

Benefits of ERP Training

Employee productivity – knowing how to use the software properly will make your employees more efficient at work. The more efficient people are, the faster they usually complete tasks, meaning there is an overall increase in productivity.

Risk management – reduce risks by minimising the human error component. The better trained your staff are, the more they understand the system. They can have consistency in how tasks are completed within the company, resulting in fewer mistakes and more accuracy.

Time-saving – Whether online training or classroom-based learning, employees will better understand how to interact with your ERP solution. This will make them more efficient and reduce the time it takes to complete their tasks… in addition to “losing” time trying to figure out how the system works.

Improvement in performance – training and development help staff acquire new skills and amplify their strengths. Spot shortcomings or weaknesses in the team, and you can find the gaps where your employees will benefit from training.

Employee satisfaction and empowerment – a company that invests in employees’ professional development tend to have more satisfied employees. Nonetheless, the training given to them must be relevant to their field. Employees are now requesting more and more industry-specific and useful tools training, like ERP systems.

Best time for training your employees

The best time will depend on the requirements of your company. Usually, ERP training happens when onboarding new employees that have never used the system before, when there is a change of responsibilities within the company, and the people need to gain new skills or will use the system differently, or as we mentioned above, overcoming shortcomings and weaknesses by offering new skills to your staff.

What if your organisation has been using ERP software for years?

It is never too late in training your employees, even if they have used your ERP solution for years. Training can help keep up with the new releases and updates and improve efficiency and accuracy. When it comes to utilising an ERP system, best practices can save your employees time and directly impact your bottom line.

– From our training experience, we see that customers that invest in ERP training feel more confident in using the solution, which results in more satisfied end-users, says Peter Stevens, Arribatec Training and Competence Manager.

– Learning a new system and staying updated with the solution is essential; training your staff in your ERP solution will ensure your employees feel ready, excited and competent.

Training and development programmes can significantly impact how a company grows. Give your staff the tools they need to succeed in their roles and get the maximum return on investment by investing in their training.

At Arribatec we have recently launched our Training Center, which specialises in ERP training. Our trainers have long experience as ERP consultants and have an engaging and participant-oriented approach to training.