How Innovasjon Norge improved Unit4 Web using Web Screen Configurator
Making Unit4 Web work better for everyday users
Having used Unit4 for more than 20 years, Innovasjon Norge experienced higher demands from users on how they felt the system should work. While Unit4 Web offered some clear advantages, many screens did not support daily work as users needed. Standard window options allowed only limited changes, leading to screens that felt unclear, showed too many choices, or made it easy to make mistakes.
For accounting users, this has slowed down the move away from the desktop client to using web. Innovasjon Norge needed more control on how screens worked, without changing core Unit4 logic or adding heavy custom work. Using Web Screen Configurator from Arribatec, Innovasjon Norge has been able to move standard accounting routines from desktop to web at the same time as increasing the quality and efficiency for both finance and accounting, in addition to end users across the organisation.
Why Innovasjon Norge chose Web Screen Configurator
Web Screen Configurator (WSC) for Unit4 from Arribatec gave Innovasjon Norge the flexibility they were missing. It allowed the team to adjust screens beyond standard settings and shape them around real working patterns.
Using WSC, the team improved layout and behaviour across many screens. They adjusted the width and height to better use space and added helpful information from other screens directly into the user’s view. Fields were set to editable or locked based on context, value lists were limited to show only relevant options, and warnings or blocks were added to prevent incorrect actions.
In several cases, these changes also fixed issues in standard Unit4 screens that caused confusion or errors. For users, this meant fewer surprises and more confidence when working in the system.
An important point was that Innovasjon Norge could do this work itself. The product comes with clear documentation and detailed examples. After only one day of training from Arribatec, the internal team was able to start working independently. Today, more than 30 screens have been improved, often with several changes to each.
Practical examples that made a real difference
Invoice approval (TFI004)
The invoice approval screen was updated to provide clearer guidance. Extra information was added, and users are blocked from approving invoices when something is wrong according to company policies.
For contract suppliers, users now only see contracts linked to that supplier, even when there are more than 400 contracts in the system. If no contract exists for the supplier, the contract field is hidden.
Sales order and invoicing (TSO011)
Several automatic actions were added to the sales order screen. New fields make it easier for accountants to handle revenue deferral, including cases where the start period differs from the invoicing period.
Maintenance electronic invoices (TEIN001)
This screen was improved to handle scanned invoices, where the interpreted data is often wrong. The changes help users correct data faster and reduce manual follow-up
One of the most significant benefits for Innovasjon Norge was the speed with which they saw results. As Bernt Vemøy, Spesialrådgiver Virksomhetsstyring og økonomi at Innovasjon Norge, puts it, “The clear documentation and well-explained examples helped us get value from Web Screen Configurator very fast. Several examples could be reused directly and give immediate benefits, without the need for external consultants.”
By using the Web Screen Configurator, Innovasjon Norge has been able to shape Unit4 Web to meet real user needs. The result is a system that feels clearer, safer, and more natural to use, supporting a smoother move from desktop to web across the organisation.
