InfoSHIP®
Hotel Defect Management ^

Identify impacts, urgencies, and priority criterias to properly resolve important issues quickly onboard the cruise

InfoSHIP® Hotel Defect is an add-on to InfoSHIP® Asset, designed for cruise lines to enhance productivity, collaboration, and accountability by providing the tools and framework needed to deliver the highest level of customer service.

InfoSHIP® Hotel Defect streamlines incoming issues and automatically assigns them to the appropriate team throughout a flexible workflow engine, giving staff the details needed to focus on their most immediate tasks and providing management a picture of activity in real-time.

cruise hotel management software
cruise hotel management software
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cruise hotel management software
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Why choose Arribatec Marine? ^

Simplifying complexity

For more than 35 years, Arribatec Marine have been dedicated to the design, development and implementation of Technical Ship Management Software’s for asset, maintenance and energy management of fleets.

Just ask our InfoSHIP® clients:

Get started with InfoSHIP® fleet management and gain full control

More than a ticketing system ^

Infoship Quality effectively reduce human errors and helps identify root cause of incidents so you can focus on problem areas. Our software makes sure that the accident reporting procedures work  and appropriate safety actions are more readily identified.

cruise hotel management software
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Easily track and categorize defects

Identifying impact, urgency, and priority criteria to
properly resolve important issues quickly.

Prevent defects and enhance quality

Analysing frequencies of occurrence of defects and
causes to implement corrective actions.

Montior pending operational tasks

Configuring scheduled task execution, controlling if
tasks have been executed or are still running.

Assign the issue to approriate team

Assuring that the requests are performed by technicians
with the right skillset and expertise.

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ASSIGN MANAGEMENT

FEEDBACK MANAGEMENT

CUSTOMER COMPLAINT TRACKING

ALERTS / ESCALATION

ISSUE TRACKING

RECURRING ISSUES

ISSUE AUDITING

ISSUE SCHEDULING

DISPATCH MANAGEMENT

CASE MANAGEMENT

JOB MANAGEMENT

QUALITY ASSURANCE

Ready to get control with InfoSHIP® Hotel Defect Management? ^

Book a demo